Hear experts from across the asset management, maintenance and repair sectors.


  • Nick Atkin

    Nick Atkin

    Group Chief Executive, Halton Housing Trust

    Nick has driven the transformational change of Halton Housing Trust to enable it to be best placed to meet the future opportunities and challenges the housing sector faces.

    Included in the top 25 most influential people in housing, he is a keen advocate of innovation. He uses digital as an enabler to drive fundamental change in how businesses operate.

    Nick has been paperless for the last 15 years and introduced a fully flexible/remote working approach which has driven down operating costs. He has led the move for 90% of Trust customer led transactions to be online self-service by 2018, driven by the introduction of Universal Credit and the ‘Housing Graph of Doom.’

    He writes regularly for Inside Housing as one of their IH50 columnists and tweets on a regular basis (@nickatkin_hht).

  • John Barnham

    Head of Sustainable Investments, Orbit Group

  • John Bowker

    John Bowker

    Director of Property Services, Liverpool Mutual Homes

    John is the Director of Property Services at Liverpool Mutual Homes with responsibility for the organisation’s 15,000 assets. John has worked in social housing for the last 20 years specialising in asset management, repairs and maintenance, statutory compliance, development, investment planning and programme delivery. Having worked for a number of organisations during this time, John has a track record of leading teams through considerable change in order to realise significant efficiencies and performance improvements. John is currently driving forward LMH’s strategic asset management plans by using powerful data intelligence to enable informed and effective decision making.

  • Alex Burton

    Partner, calfordseaden

  • Patrick Chauvin

    Patrick Chauvin

    Head of Neighborhood Planning, Clarion Housing Group

    Patrick is a Chartered Building Surveyor and has worked extensively in both private practice and the public sector. He has held a number of senior asset management roles at Amicus Horizon and Home Group. He currently works as Head of Neighbourhood Planning with Clarion Group, working across 176 local authorities. He takes the lead in reviewing the sustainability and long-term life of the group’s assets to inform the asset management strategy and support the group’s business plan.

  • Michael Cleaver

    Director, The Housing Forum

  • Helen Collins

    Helen Collins

    Head of Housing Consultancy, Savills

    Helen is an accomplished senior executive and housing professional with over 25 years’ experience in the social housing sector. She brings a wealth of experience of housing consultancy and specialises in strategies for growth, diversification, asset management, stock rationalisation, merger and partnerships brokerage and delivery.

    Helen joined Savills from Bromford Group where she spent six years as Executive Director for Strategy and Development during a phase of significant organic and inorganic growth. Prior to Bromford Helen worked for a leading national housing consultancy where she delivered a range of strategic housing consultancy.

    Helen is a Fellow and former President of the Chartered Institute of Housing and a professional member of the Royal Institute of Chartered Surveyors.

  • Nicholas Doyle

    Nicholas Doyle

    Market Development Team, Energiesprong UK

    Nicholas Doyle is a part of the Market Development Team of Energiesprong UK.

    Previously he was a Project Director at Places for People, one of the UK’s largest property management and development companies and a non-executive Director of Viridian Solar, the National Communities Resource Centre and is currently a Non-Executive Director of NWES and the London Small Business Centre.

    He has worked in housing for over 25 years and has been responsible for a wide range of housing, energy and environmental initiatives nationally and internationally which include new developments, existing communities, corporate action and national research.

    More recently, he has been working with a range of clients including social housing, corporate landlords, energy companies and contractors and is developing new models for funding revenue and capital investment in housing.

  • Wayne Gethings

    Wayne Gethings

    Managing Director, The Wrekin Housing Trust

    With responsibility for strategic and operational services across the Trust portfolio. Wayne has extensive experience gained over the last 25 years, in construction, social housing and operational management both in the public and private sector. He also sits as a board member with a Cheshire RSL and chairs the Federation’s Housing, Asset Management, Maintenance and Regeneration Group (HAMMAR). Wayne also represents the sector nationally, speaking on service innovation for the Chartered Institute of Housing, National Housing Federation, and various other national trade organisations.

  • Ian Gregg

    Ian Gregg

    Executive Director of Asset Services, Riverside

    Ian joined the Riverside Group May 2014 and is responsible for the maintenance of our homes as well as the Group's wholly owned subsidiary contractor, Evolve. After initially beginning his career as a student surveyor with Manchester City Council, Ian has subsequently worked for Midland Heart, Parkway Green, Regenda Group, Guinness Northern Counties and Harvest Housing Group. Ian is also a Non-Executive Director for the ForViva Group based in the North West.


  • Jeremy Kape

    Jeremy Kape

    Property Director, Anchor Group

    Jeremy is an experienced asset and property manager enjoying a 30 year career in local authority and g15 housing associations. Jeremy joined Anchor Housing in April 2017 as Property Director with responsibility for all property and asset management functions across their housing, private retirement and care homes portfolio. Prior to this, he spent 10 years at Affinity Sutton in senior property roles and latterly Clarion Housing Group where he was responsible for delivery of their £110/annum planned investment programme.

  • Victoria Keen

    Victoria Keen

    Head of Sustainability, The Guinness Partnership

  • Julie Leo

    Julie Leo

    Director of Customer Experience, Bromford

    Julie is the Director of Customer Experience at Bromford Group and has worked in housing for the past 15 years. She worked as Director of HR at Bromford from 2009. In April 2015 Julie took a complete change of direction and moved out of HR to take on responsibility for Bromford’s Repairs, Maintenance and Customer Service teams. Julie is a fellow member of Chartered Institute of Personnel and Development and a qualified paralegal in Employment Law. Previous to Bromford, Julie worked in Financial Services and the IT sector.

  • Chloe McLaren Webb

    Chloe McLaren Webb

    Policy Leader, National Housing Federation

  • Richard Mellish

    Richard Mellish

    Deputy Director – Home and Local Energy, Department for Business, Energy and Industrial Strategy

    Richard Mellish is the Deputy Director responsible for Government’s fuel poverty strategy in the Department for Business, Energy and Industrial Strategy. Those responsibilities include delivery of home energy efficiency measures to make progress on the strategy and associated obligations on energy suppliers (the Energy Company Obligation and Warm Home Discount). Richard has experience of working in a number of different government departments. Previously he was in charge of the planning system for power stations and overhead lines. Earlier policy responsibilities have covered housing, rivers, construction and sustainable development.

  • David Orr

    David Orr

    Chief Executive, National Housing Federation

    David is former president of CECODHAS-Housing Europe, has chaired the mobility taskforce, and also sits on the board of the Housing Finance Corporation. He was a member of the Social Investment Task Force and is one of the founding directors of My Home Finance, a social enterprise set up by the Federation to provide a new high street service offering affordable loans, money advice, bank accounts and linked savings accounts. Previously, David has been chief executive of the Scottish Federation of Housing Associations and of Newlon Housing Trust.

  • Cathy Osborn

    Cathy Osborn

    Director, Housing Consultancy, Savills

    Cathy is a highly experienced housing practitioner with over 25 years’ experience in the social housing sector.

    Cathy leads the Savills' team work on asset performance evaluation and active asset management. Her career has included posts in local government and housing associations with responsibility for housing regeneration, development, policy and performance. She has also spent eight years in social housing consultancy working with local authorities, registered social landlords, government offices and central government departments on a wide range of projects including business planning, policy and strategy development, investment options appraisal for general needs and sheltered housing, performance improvement, programme and project management, stock transfer, Arm’s Length Management, estate based regeneration, development and risk management.

  • George Paterson

    George Paterson

    Group Director of Property Services, Together Housing Group

    George Paterson is Group Director of Property Servcies at Together Housing Group. He brings with him over 30 years’ experience in social housing. George has previously held several senior roles in housing including Salford PFI Director, where his key task was to ensure PFI bid success, taking the project from preferred bidder stage through to a fully operational functioning PFI scheme by making the Housing Management and Repairs Service deliverable.

  • Mary-Kathryn Rallings Adams

    Deputy Chief Executive, HACT

  • Jennifer Scarlett

    Jennifer Scarlett

    Benchmarking Manager, Home Group

    As Benchmarking Manager for Home Group, Jennifer leads on benchmarking, efficiency and value for money across the organisation. Over the last year, she has worked closely with the Efficiencies Working Group on the development of the Sector Scorecard, and since the launch of the pilot has been responsible for gathering feedback on the indicators from the sector to further shape and refine the Scorecard.

  • Charlotte Semp

    Charlotte Semp

    Director of Strategy and Investment, Notting Hill Housing Group

  • James Shaw

    James Shaw

    Director of Property Services, Hyde Group

    James has over 30 years’ experience in the social housing sector across central government, local authorities, housing associations, contractors, regeneration, resident involvement and running his own successful housing consultancy business. He has done work for the Hong Kong government and had a report published by DCLG on national and regional tenants organisations. He has held different director level posts covering business development, housing management and, of course, property services. James also chaired Rosebery Housing Association in Epsom for 10 years overseeing 25% growth during the period and successful audit commission inspections. An all-rounder who specialises in change management and people development, James uses his experience and enthusiasm, coupled with a commercial approach, to develop people and performance to high performing levels.

  • Paul Taylor

    Paul Taylor

    Innovation Coach - Bromford Lab, Bromford Housing Group

    Paul has worked in the housing sector for nearly 20 years with roles in housing management, communications, customer experience and innovation. Along the way he has launched new service areas, customer products and award winnng teams. In 2013 he founded Bromford Lab as a new way for the organisation to embrace challenge and adopt a ‘fast fail’ approach to open innovation. Nearly everything the Lab works on is openly accessible.

  • Richard Twinn

    Richard Twinn

    Policy Advisor, UK Green Building Council

    Richard provides support across UK-GBC's policy priorities and public affairs strategy, whilst leading on the domestic retrofit policy area. Since joining UK-GBC in December 2010, Richard has taken up various roles including two years working on the events programme before moving over to the policy team in 2013. Richard studied a joint honours in history and politics at Sussex University. After graduating in 2009, he interned with the Foreign and Commonwealth Office before joining UK-GBC.

  • Andrew Van-Doorn

    Chief Executive, HACT

  • Alex Willey

    Alex Willey

    Head of Regeneration Projects, Clarion Housing Group

    Alex Willey is Head of Regeneration Projects at Clarion Housing Group which is the largest affordable housing provider in the country with over 125,000 homes formed from the merger between Affinity Sutton and Circle. After working as a journalist and completing a masters in Town Planning, Alex joined Affinity Sutton on their graduate programme before becoming Project Manager on the high profile retrofit research project, FutureFit. Following this, Alex led Affinity Sutton’s all-round approach to sustainability for its homes, business and communities for two years before taking up her new position with Clarion as Head of Regeneration Projects. She is a Fellow of the Centre of Refurbishment Excellence, a UK-GBC Future Leader and sits on several industry groups including as chair of the UK-GBC’s Regeneration and Retrofit task group.

  • Michael Williams

    Michael Williams

    Relationship Manager, Asset Management, Procurement for Housing

    Mike is a Fellow of the Chartered Institute of Building, with over thirty years’ experience working in the assets profession for clients, contractors and DLOs, of which around 25 years covered managing property repairs. For 15 years he also had responsibility for DLOs. He has worked for large urban through to small rural RSLs and local authorities, and at all levels up to Director. He has extensive procurement experience, from achieving Decent Homes, Welsh Housing Quality Standard and establishing supply chains, and has picked up awards for maximising community regeneration within procurement. Now with Procurement for Housing, Mike is working with members to achieve maximum benefit from their procurement.

  • Tony Woods

    Tony Woods

    Technical Manager, LHC

  • Rob Young

    Rob Young

    Group Chief Executive, Torus Group

    Rob is a Fellow of the Chartered Institute of Housing, having qualified in 1980 and has worked in housing for 40 years, gaining wide experience at an operational and strategic management level. Rob has spent the last 30 years managing change working with Council and housing association Board Members on policy, strategy and organisational development, corporate governance, business planning, risk/performance management and option appraisals. At Helena Partnerships Rob oversaw the development of an ambitious, vibrant and award winning new housing association that has quickly established itself as a partner, landlord and employer of choice.