Hear experts from across the asset management, maintenance and repair sectors.

Keynote speakers

  • Rt Hon Alok Sharma MP

    Rt Hon Alok Sharma MP

    Minister of State for Housing and Planning, Department for Communities and Local Government

    Alok currently serves as Minister of State for the Department for Communities and Local Government. Elected in 2010 for Reading West, with one of the largest swings to the Conservatives in the country, Alok has served as a member of the Commons Treasury select committee, a member of the Commons Science and Technology select committee, a Parliamentary Private Secretary at the Treasury and from 2012-15 as a Conservative Party Vice Chairman.  Alok was appointed in 2016 as the Prime Minister's Infrastructure Envoy to India and Parliamentary Under Secretary of State at the Foreign and Commonwealth Office from July 2016 to June 2017. He also served as Parliamentary Private Secretary to the Rt Hon Oliver Letwin MP, the former Chancellor of the Duchy of Lancaster who had overall responsibility for the Cabinet Office.


  • Nick Atkin

    Nick Atkin

    Group Chief Executive, Halton Housing Trust

    Nick has driven the transformational change of Halton Housing Trust to enable it to be best placed to meet the future opportunities and challenges the housing sector faces.

    Included in the top 25 most influential people in housing, he is a keen advocate of innovation. He uses digital as an enabler to drive fundamental change in how businesses operate.

    Nick has been paperless for the last 15 years and introduced a fully flexible/remote working approach which has driven down operating costs. He has led the move for 90% of Trust customer led transactions to be online self-service by 2018, driven by the introduction of Universal Credit and the ‘Housing Graph of Doom.’

    He writes regularly for Inside Housing as one of their IH50 columnists and tweets on a regular basis (@nickatkin_hht).

  • John Barnham

    John Barnham

    Head of Programmes and Planning, Orbit Group

    As Head of Programmes and Planning within Orbit’s Strategic Asset Management team, John’s responsibilities include shaping future investment plans while creating warm, affordable and safe homes, all within a context of evidencing true business and resident benefits and balancing a commercial head with a social heart. John is also a Director of Sustainable Housing Action Partnership (SHAP), a network of West Midland based social landlords, local authority and supply chain representatives working collectively to deliver future proof homes.

  • John Bowker

    John Bowker

    Director of Property Services, Liverpool Mutual Homes

    John is the Director of Property Services at Liverpool Mutual Homes with responsibility for the organisation’s 15,000 assets. John has worked in social housing for the last 20 years specialising in asset management, repairs and maintenance, statutory compliance, development, investment planning and programme delivery. Having worked for a number of organisations during this time, John has a track record of leading teams through considerable change in order to realise significant efficiencies and performance improvements. John is currently driving forward LMH’s strategic asset management plans by using powerful data intelligence to enable informed and effective decision making.

  • Alex Burton

    Alex Burton

    Partner, calfordseaden

    Alex is a Chartered Surveyor and Partner at calfordseaden LLP with over 20 years’ experience. He manages the Building Surveying and Clerk of Works teams at the Orpington Head Office through which a range of building surveying, site inspection and professional services are provided to public and private sector clients. Alex’s experience spans Building Surveying, Facilities Management, Project Management and Development roles predominantly within the housing sector but also education, commercial and healthcare. Of particular relevance is the multi-disciplinary framework appointment for Southwark Council managed via Alex’s teams, through which capital works are procured across a residential portfolio of circa 50,000 properties.

    Alex is also actively involved with the Royal Institution of Chartered Surveyors and sits as an APC assessor for Building Surveying and Project Management pathways.

  • Patrick Chauvin

    Patrick Chauvin

    Head of Neighborhood Planning, Clarion Housing Group

    Patrick is a Chartered Building Surveyor and has worked extensively in both private practice and the public sector. He has held a number of senior asset management roles at Amicus Horizon and Home Group. He currently works as Head of Neighbourhood Planning with Clarion Group, working across 176 local authorities. He takes the lead in reviewing the sustainability and long-term life of the group’s assets to inform the asset management strategy and support the group’s business plan.

  • Michael Cleaver

    Michael Cleaver

    Director, The Housing Forum

    Michael is a Director at The Housing Forum, the cross-sector membership organisation. He has been in the housing sector for over twenty years and prior to joining The Housing Forum had responsibility for sales and management of shared ownership and leasehold homes at AmicusHorizon. He is a member of The National Leasehold Group and has contributed to a number of reviews of leasehold management and shared ownership. He previously worked for Gallions Housing Association in sales and regeneration and for Family Housing Group as Head of Policy and Communications. He is a trustee of the Peabody Community Foundation.

  • Helen Collins

    Helen Collins

    Head of Housing Consultancy, Savills

    Helen is an accomplished senior executive and housing professional with over 25 years’ experience in the social housing sector. She brings a wealth of experience of housing consultancy and specialises in strategies for growth, diversification, asset management, stock rationalisation, merger and partnerships brokerage and delivery.

    Helen joined Savills from Bromford Group where she spent six years as Executive Director for Strategy and Development during a phase of significant organic and inorganic growth. Prior to Bromford Helen worked for a leading national housing consultancy where she delivered a range of strategic housing consultancy.

    Helen is a Fellow and former President of the Chartered Institute of Housing and a professional member of the Royal Institute of Chartered Surveyors.

  • Nicholas Doyle

    Nicholas Doyle

    Market Development Team, Energiesprong UK

    Nicholas Doyle is a part of the Market Development Team of Energiesprong UK.

    Previously he was a Project Director at Places for People, one of the UK’s largest property management and development companies and a non-executive Director of Viridian Solar, the National Communities Resource Centre and is currently a Non-Executive Director of NWES and the London Small Business Centre.

    He has worked in housing for over 25 years and has been responsible for a wide range of housing, energy and environmental initiatives nationally and internationally which include new developments, existing communities, corporate action and national research.

    More recently, he has been working with a range of clients including social housing, corporate landlords, energy companies and contractors and is developing new models for funding revenue and capital investment in housing.

  • Wayne Gethings

    Wayne Gethings

    Managing Director, The Wrekin Housing Trust

    Wayne Gethings is Managing Director of The Wrekin Housing Trust, having responsibility for a 13,000 home stock transfer organisation formed in 1999. Wayne has extensive experience gained over the last 25 years in development, construction, social housing and operational management both in the public and private sector. He also sits as a board member for the Central Housing Consortium, committee member for the NHF regional committee and chairs the National Housing Federation’s Housing, Asset Management, Maintenance and Regeneration Group (HAMMAR) representing the sector nationally and speaking on innovation within housing for the CIH, National Housing Federation and various other national trade organisations.

  • Ian Gregg

    Ian Gregg

    Executive Director of Asset Services, Riverside Group

    Ian is the Executive Director of Asset Services for the Riverside Group and joined them in May 2014. Ian is responsible for their 55,000 homes and the Group's wholly owned subsidiary contractor, Evolve, as well as managing approximately 800 staff and an annual budget in excess of £90 million. Riverside won the UK Housing Award for an outstanding approach to repairs and maintenance in April 2017.

    Ian has previously worked for Midland Heart, Parkway Green, The Regenda Group, The Guinness Partnership and Harvest Housing Group, after initially beginning his career as a student with Manchester City Council.

    Ian is also a board member for ForViva Group, a North West-based Housing Group incorporating City West Housing Trust and Villages HA. Ian has also previously sat on the board of Green Vale Homes (part of The Together Housing Group) and on the Board of the Housing Diversity Network and also served three years as Chair.

    Ian also chaired the Employment and Skills networks for both the Airport Group (an alliance of 14 LSVTs with over 250,000 homes) and Manchester City Council’s Strategic Housing Partnership until 2013.

  • Jeremy Kape

    Jeremy Kape

    Property Director, Anchor Group

    Jeremy is an experienced asset and property manager enjoying a 30 year career in local authority and g15 housing associations. Jeremy joined Anchor Housing in April 2017 as Property Director with responsibility for all property and asset management functions across their housing, private retirement and care homes portfolio. Prior to this, he spent 10 years at Affinity Sutton in senior property roles and latterly Clarion Housing Group where he was responsible for delivery of their £110/annum planned investment programme.

  • Julie Leo

    Julie Leo

    Director of Customer Experience, Bromford

    Julie is the Director of Customer Experience at Bromford Group and has worked in housing for the past 15 years. She worked as Director of HR at Bromford from 2009. In April 2015 Julie took a complete change of direction and moved out of HR to take on responsibility for Bromford’s Repairs, Maintenance and Customer Service teams. Julie is a fellow member of Chartered Institute of Personnel and Development and a qualified paralegal in Employment Law. Previous to Bromford, Julie worked in Financial Services and the IT sector.

  • Helen McGregor

    Helen McGregor

    Director of Strategy and Investment, Notting Hill Housing Group

    Helen leads the Property Asset Management team at Notting Hill Housing Group, always seeking innovative ways to ensure the quality and safety of the organisation's 32,000 homes and to provide outstanding service to customers. A keen advocate for the role of disruptive technologies in housing, Helen was awarded a distinction for her Masters' dissertation 'The Internet of Things – a study of early adoption by social housing providers' in 2015.

  • Chloe McLaren Webb

    Chloe McLaren Webb

    Policy Leader, National Housing Federation

  • Richard Mellish

    Richard Mellish

    Deputy Director – Home and Local Energy, Department for Business, Energy and Industrial Strategy

    Richard Mellish is the Deputy Director responsible for Government’s fuel poverty strategy in the Department for Business, Energy and Industrial Strategy. Those responsibilities include delivery of home energy efficiency measures to make progress on the strategy and associated obligations on energy suppliers (the Energy Company Obligation and Warm Home Discount). Richard has experience of working in a number of different government departments. Previously he was in charge of the planning system for power stations and overhead lines. Earlier policy responsibilities have covered housing, rivers, construction and sustainable development.

  • David Metcalfe

    David Metcalfe

    Director, The Centre for Window and Cladding Technology

    David Metcalfe is a physics graduate with a Master’s degree in Façade Engineering.

    As Director of CWCT he is responsible for all of the Centre’s technical and training output. 

    Recent work has included guidance on fire and facades, the writing of a comprehensive guidance document on the use of built-up walls in modern construction, and establishing a new Master’s course in Façade Engineering at the University of the West of England. 

    David lectures extensively on the subject of building physics, glass and fire.

    He is a Board member of the Society of Façade Engineering. 

  • Amanda O’Donnell

    Amanda O’Donnell

    Senior Asset Manager, Liverpool Mutual Homes

    Amanda has worked in housing since 2006, originally specialising in finance before moving to asset management in 2009. She joined Liverpool Mutual Homes in 2015 to head up the asset management team and has been instrumental in driving their approach to active asset management. Amanda is also a member of the CIH North West Regional Board and a chartered management accountant.

  • David Orr

    David Orr

    Chief Executive, National Housing Federation

    David is former president of CECODHAS-Housing Europe, has chaired the mobility taskforce, and also sits on the board of the Housing Finance Corporation. He was a member of the Social Investment Task Force and is one of the founding directors of My Home Finance, a social enterprise set up by the Federation to provide a new high street service offering affordable loans, money advice, bank accounts and linked savings accounts. Previously, David has been chief executive of the Scottish Federation of Housing Associations and of Newlon Housing Trust.

  • Cathy Osborn

    Cathy Osborn

    Director, Housing Consultancy, Savills

    Cathy is a highly experienced housing practitioner with over 25 years’ experience in the social housing sector.

    Cathy leads the Savills' team work on asset performance evaluation and active asset management. Her career has included posts in local government and housing associations with responsibility for housing regeneration, development, policy and performance. She has also spent eight years in social housing consultancy working with local authorities, registered social landlords, government offices and central government departments on a wide range of projects including business planning, policy and strategy development, investment options appraisal for general needs and sheltered housing, performance improvement, programme and project management, stock transfer, Arm’s Length Management, estate based regeneration, development and risk management.

  • George Paterson

    George Paterson

    Group Director of Property Services, Together Housing Group

    George Paterson is Group Director of Property Servcies at Together Housing Group. He brings with him over 30 years’ experience in social housing. George has previously held several senior roles in housing including Salford PFI Director, where his key task was to ensure PFI bid success, taking the project from preferred bidder stage through to a fully operational functioning PFI scheme by making the Housing Management and Repairs Service deliverable.

  • Mary-Kathryn Rallings Adams

    Mary-Kathryn Rallings Adams

    Deputy Chief Executive, HACT

    As the Deputy Chief Executive at HACT, Mary-Kathryn leads various programmes and projects, including collaborative research, bespoke consultancy and, recently, HACT¹s Social Value and Procurement work. MK is fundamentally interested in the relationship between people and the built environment, and in particular, the effect of housing conditions on lived experiences of space. She has authored a wide variety of reports, toolkits and peer-reviewed journal articles. Prior to joining HACT in 2013, MK completed her doctorate in Social Anthropology. At HACT, MK remains committed to producing insights that are relevant to policy and practice.

  • Jennifer Scarlett

    Jennifer Scarlett

    Benchmarking Manager, Home Group

    As Benchmarking Manager for Home Group, Jennifer leads on benchmarking, efficiency and value for money across the organisation. Over the last year, she has worked closely with the Efficiencies Working Group on the development of the Sector Scorecard, and since the launch of the pilot has been responsible for gathering feedback on the indicators from the sector to further shape and refine the Scorecard.

  • James Shaw

    James Shaw

    Director of Property Services, Hyde Group

    James has over 30 years’ experience in the social housing sector across central government, local authorities, housing associations, contractors, regeneration, resident involvement and running his own successful housing consultancy business. He has done work for the Hong Kong government and had a report published by DCLG on national and regional tenants organisations. He has held different director level posts covering business development, housing management and, of course, property services. James also chaired Rosebery Housing Association in Epsom for 10 years overseeing 25% growth during the period and successful audit commission inspections. An all-rounder who specialises in change management and people development, James uses his experience and enthusiasm, coupled with a commercial approach, to develop people and performance to high performing levels.

  • Paul Taylor

    Paul Taylor

    Innovation Coach - Bromford Lab, Bromford Housing Group

    Paul has worked in the housing sector for nearly 20 years with roles in housing management, communications, customer experience and innovation. Along the way he has launched new service areas, customer products and award winnng teams. In 2013 he founded Bromford Lab as a new way for the organisation to embrace challenge and adopt a ‘fast fail’ approach to open innovation. Nearly everything the Lab works on is openly accessible.

  • Richard Twinn

    Richard Twinn

    Policy Advisor, UK Green Building Council

    Richard works across UK-GBC's policy priorities and public affairs activities on low carbon buildings and energy efficiency. He leads on domestic retrofit policy in particular and has been closely involved in recent policy development including the Energy Company Obligation and Minimum Energy Efficiency Standards for rented properties. Richard frequently represents the organisation discussing policy issues in the trade press and the national media. He studied a joint honours in history and politics at Sussex University.

  • Andrew Van-Doorn

    Andrew Van-Doorn

    Chief Executive, HACT

    Andrew is the Chief Executive of HACT. HACT is a UK innovation charity, social enterprise and industry-focused think/do tank established by the housing association sector. It seeks to influence and innovate in ways that help all housing providers deliver more effectively within their communities. This includes their pioneering work on community insight and social value, helping housing associations to demonstrate their social impact and value for money.

    Andrew has worked for HACT for 14 years and in housing, homelessness, supported housing, community development and wider social policy and practice for 25 years. He is a Chair of Stonewall Housing and a Non-Executive Director at London North West Healthcare NHS Trust.

  • Alex Willey

    Alex Willey

    Head of Regeneration Projects, Clarion Housing Group

    Alex Willey is Head of Regeneration Projects at Clarion Housing Group which is the largest affordable housing provider in the country with over 125,000 homes formed from the merger between Affinity Sutton and Circle. After working as a journalist and completing a masters in Town Planning, Alex joined Affinity Sutton on their graduate programme before becoming Project Manager on the high profile retrofit research project, FutureFit. Following this, Alex led Affinity Sutton’s all-round approach to sustainability for its homes, business and communities for two years before taking up her new position with Clarion as Head of Regeneration Projects. She is a Fellow of the Centre of Refurbishment Excellence, a UK-GBC Future Leader and sits on several industry groups including as chair of the UK-GBC’s Regeneration and Retrofit task group.

  • Michael Williams

    Michael Williams

    Relationship Manager, Asset Management, Procurement for Housing

    Mike is a Fellow of the Chartered Institute of Building, with over thirty years’ experience working in the assets profession for clients, contractors and DLOs, of which around 25 years covered managing property repairs. For 15 years he also had responsibility for DLOs. He has worked for large urban through to small rural RSLs and local authorities, and at all levels up to Director. He has extensive procurement experience, from achieving Decent Homes, Welsh Housing Quality Standard and establishing supply chains, and has picked up awards for maximising community regeneration within procurement. Now with Procurement for Housing, Mike is working with members to achieve maximum benefit from their procurement.

  • Tony Woods

    Tony Woods

    Technical Manager, LHC

    Tony is a civil engineer by trade, who started his career at the Building Research Establishment (BRE), working on research and commercial projects for wind loading of structures. On leaving BRE at privatisation, he spent a number of years working in the certification and approvals industry, before returning to the construction industry. He has spent the last 10 years working as a Technical Manger/Project Manager within the offsite manufacturing sector, in the development of systems and delivery of housing and student accommodation projects in the UK. He was responsible for the design and build of one of the first code level 4/5 houses to be built in the UK at the BRE innovation park and he has also qualified as a CSH assessor. Tony was recruited by LHC in 2013 to work across their innovation frameworks, including the Off-site Construction of New Homes framework (NH1) which successfully launched in 2015, and also the Energy Efficiency and Refurbishment framework (N7) which launched in 2016.

  • Rob Young

    Rob Young

    Group Chief Executive, Torus

    Rob has worked in housing for over 40 years and has wide experience at an operational and strategic management level. This includes managing change at senior and corporate levels; working with council and housing association board members on policy, strategy and organisational development; corporate governance; business planning; risk/performance management and option appraisals. Torus was established in April 2015 and is a partnership between two North West housing associations, Helena Partnerships and Golden Gates Housing Trust. Torus manages 22,000 homes and plans to build 4,600 affordable homes over the next ten years in the Liverpool City Region, Greater Manchester, Lancashire and Cheshire.